Term and Conditions

Welcome to Polly Fashion Store! These Terms and Conditions outline the rules and regulations for using our website (www.pollyfashionstore.com) and purchasing our trendy fashion items.

By accessing our website and making purchases, you agree to these terms. Please read them carefully before placing your order for our curve-hugging mini skirts, breezy sundresses, or stylish casual tops.

1. Our Fashion Philosophy

Polly Fashion Store caters to fashion-forward individuals who appreciate contemporary women’s clothing with a focus on:

• Trendy pieces like black mini skirts and crop tops
• Versatile wardrobe staples including maxi-midi skirts and sundresses
• Affordable fashion delivered worldwide (excluding Asia and certain remote areas)

2. User Responsibilities

When using our website and services, you agree to:

• Provide accurate and complete information when creating an account or placing orders
• Use the website only for lawful purposes
• Not attempt to gain unauthorized access to our systems
• Be responsible for maintaining the confidentiality of your account credentials
• Ensure you are of legal age to form binding contracts (typically 18 years or older)

3. Products and Services

3.1 Product Descriptions

We strive to accurately describe our fashion items including:

• Detailed product specifications (sizes, colors, materials)
• Clear product images
• Style recommendations

Note: Colors may vary slightly due to monitor settings, and all measurements are approximate.

3.2 Availability

All orders are subject to product availability. If an item becomes unavailable after you place your order, we will notify you promptly.

3.3 Hygiene Considerations

Due to hygiene reasons, we cannot accept returns on crop tops if the original protective lining has been removed.

4. Ordering and Payment

4.1 Placing Orders

By placing an order, you make an offer to purchase which we may accept or decline at our discretion.

4.2 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely, and we do not store your full payment details.

4.3 Pricing

All prices are in GBP (£) and include VAT where applicable. We reserve the right to adjust prices at any time, but this will not affect orders already placed.

5. Shipping and Delivery

5.1 Shipping Options

We offer two shipping methods to get your fashion items to your doorstep:

5.2 Delivery Areas

We deliver worldwide except to Asia and certain remote areas. Please contact us at [email protected] if you’re unsure about delivery to your location.

5.3 Delivery Issues

You are responsible for providing accurate delivery information. If a package is returned due to incorrect address, refused delivery, or failure to collect, you will be responsible for additional shipping charges.

6. Returns and Refunds

6.1 Return Policy

We want you to love every item as much as we do! Our hassle-free returns policy includes:

• Return window: 15 days from delivery date
• Condition: Items must be unworn, unwashed, with tags attached and in original packaging
• Return shipping: Customer’s responsibility (we recommend trackable methods)

6.2 Return Process

To initiate a return:

1. Email us at [email protected] using our return template
2. Wait for authorization – We’ll reply with your Return Authorization Number
3. Package securely – Use original packaging when possible
4. Ship your return to: 26 Wharfside St, Birmingham, GB B2Z 7FT

6.3 Refunds

Once we receive and inspect your return:

• Refunds processed within 5 business days
• Credit issued to original payment method
• Original shipping fees are non-refundable

7. Intellectual Property

All content on our website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

Polly Fashion Store shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in performance beyond our reasonable control
• Minor variations in product color or sizing from website images

Our total liability for any claim related to our products or services shall not exceed the purchase price of the item in question.

9. Privacy

Your privacy is important to us. Please refer to our separate Privacy Policy for details on how we collect, use, and protect your personal information.

10. Changes to Terms

We may update these Terms and Conditions periodically. The updated version will be posted on our website with the effective date. Your continued use of our services constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Contact Us

For any questions about these Terms and Conditions, please contact us:

Polly Fashion Store
26 Wharfside St, Birmingham, GB B2Z 7FT
Email: [email protected]

Thank you for choosing Polly Fashion Store for your trendy wardrobe essentials!